Privacy Statement

ihop is committed to protecting your privacy. We ensure that that personal information responsibly collected is dealt with in accordance with the Information Privacy Principles contained in the Information Privacy Act 2009 and the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Details on how handles privacy including information collected and how this is used is detailed below.

What personal information do we collect?

When you visit, our server records your visit and logs certain information for statistical and diagnostic purposes only. A tracking cookie is used which identifies the user over an entire browsing session and also over repeat visits to the website. In the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect activity logs. servers collect the following:

  • Internet Protocol (IP) address of computer being used
  • Location information
  • Device and Operating System Information
  • Web pages requested
  • Referring web page
  • Web Browser used
  • Date and time


The site may use “cookies” in order to deliver web content specific to individual users’ interests. Sensitive personal information is not stored within cookies.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Personal Information uses a ‘Contact Us’ web form which require users to give contact information. Contact information from the form is used only to send material relating to the purpose for which it was collected and will not be sold/given to another party. The personal information we collect about you includes:

  • contact and identification information, such as name and contact details (including, address, email address, telephone number(s))

What is your personal information used for? will only use personal information collected from this site for the purpose of communication back to individuals who contact us via the site. We will never sell your personal information to a third party. The uses of your information include:

Email correspondence is treated as a public record under the Public Records Act 2002. Email addresses are not added to mailing lists and details will not be disclosed to third parties without consent or unless required by law. Authorised personnel may monitor email messages for system maintenance purposes.

We may disclose your information to a number of Australian and state government departments and agencies (including law enforcement bodies) where we are obliged to do so or when we consider it necessary or prudent to do so (for example, to prevent or assist in the investigation of a breach of the law or to protect the safety and wellbeing of an individual).

Distribution of collected information will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law. will not distribute or sell personal information to third-party organisations.

Privacy Statement Revisions

This Privacy Statement was last revised on 19/03/2021. We may change this Privacy Statement at any time and for any reason.

Privacy Queries or Concerns?

If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at and we will respond within 48 hours.

Alternative methods to contact us as listed here.